1. Introduction
To order with invoicing to Falck, you need to have an account created as user by Falck Danmark A/S.
Write your username and password and click on "Login".
If you just want to see the available products in the webshop, you don't need an account. You can use the link to the "Privatshop".
In the "Privatshop" it's possible to order as private customer and pay by crecit card.
2. Products, categories and filteroptions
All products are shown in categories, which you find by clicking on "Categories" in the main menu. Click on the product image for more details about the product.
You can also choose to filter the products in a categori by price - from low to high or reverse - via the filteroption in the menu on the left side.
3. Ordering products
Follow below flow to make orders:
a. Find the product via categories/filter.
b. Click on the image of the product, you like to order.
c. Write the amount, you would like to order. It's not possible to order an amount of a product higher than the stock available. The stock available is shown under the productdetails for each product. .
d. Click then on "Add to basket".
e. The product and amount of it is now in your shopping basket as shown in the pop-up window. But the order is not yet completed.
f. You can now choose to continue shopping or go to your shopping basket to check or correct the order before clicking on "Purchase" to go the delivery information page.
g. On the page "Input your information" you need to check and/or fill in the missing informations before continuing the order by clicking on "Continue".
h. On the page "Payment and delivery" you select/confirm the payment and delivery methods and click on "Continue". From here you go to a page with all details of the order for your final comfirmation by clicking on "Confirm order".
i. As a private customer you will then be forwarded to the payment page.
Your order is only registered, when you click on "Confirm order". And for private customers only when the payment is completed.
You will then receive an order confirmation by email.
4. My account
Users, who has an account created with invoicing to Falck, can in the menu "My account" in right top of the webshop find and see all account details and former orders.
5. Questions
If you have questions of any kind, please contact Borg & Bigum at koncepten@borgbigum.dk – or by phone +45 25 44 44 17.
The Falck merchandise shop is managed by Borg & Birgum Danmark A/S.