General conditions
Orders is placed using the webshop. Questions regarding the products in the webshop can be made by email or phone - See under the menu Contact.
The available stock for each product is shown on the webshop
Orders are shipped from the warehouse in Albertslund, Copenhagen within 2 workingdays from receival of the order. All parcels are shipped with GLS unless otherwise is agreed. Larger shipments are however made as pallets with Danske Fragtmænd
VAT 25% and shipping cost are added to all shipments.
Private customer orders are only delivered within Denmark, excl. Greenland and Faroe Islands.
Orders with invoicing to Falck
On all orders below dkr. 500,00 (Euro 66.67) will be added a handling fee of dkr. 100,00. (Euro 13.44)
The shipping cost for the shipment is determined by the total price of the products ordered - and is the same for all delivery locations:
Total price below dkr. 500,- = shipping cost dkr. 48,- (Euro 66.67 = Shipping cost Euro 6,45)
Total price dkr. 501,- to dkr. 1.000 = shipping cost dkr. 100,- (Euro 66.68 to 133.33 = Shipping cost Euro 13.44)
Total price dkr. 1.001,- to dkr. 2.000 = shipping cost dkr. 200,- (Euro 133.34 to 266.66 = Shipping cost Euro 26.88)
Total price dkr. 2.001,- to dkr. 5.000 = shipping cost dkr. 400,- (Euro 266.67 to 666.66 = Shipping cost Euro 53.76)
Total price above dkr. 5.000,- = shipping cost dkr. 750,- (Euro 666.67 = Shipping cost Euro 100)
All prices are ex. VAT.
Shipping cost is shown in shopping basket and on order confirmation.
Payment terms: current month + 30 days..
Private customers paying by credit card
On each order there is shipping cost and handling fee of dkr. 60,00 inkl.moms (8.06 Euro)
On orders above dkr. 500,- incl.VAT (Euro 66.67 incl. VAT) ) shipping and handling is free.
Payment kan be made using credit and payment cards. The payment is first executed, when the orders has been shipped from the warehouse.
Return Policy
If you are not satisfied with a received item or if you have changed your mind about the purchase, you can return the item within 14 days of receipt and receive a refund electronically once the item is registered as received by us. We do not refund shipping costs for returning items. To make use of the return right, the item must be intact, unused, and packaged in its original packaging. Returns must be made in secure packaging.
Borg & Bigum Danmark A/S
Vibeholms Alle 16
DK-2605 Brøndby
The following conditions must be met to maintain your return right:
The return must be made within 14 days of receipt.
The item must be returned to Borg & Bigum's address.
The item must be intact, unused, and in its original packaging.
A completed return form must be included to identify you as the purchaser.
The refund will be processed electronically within a few days of receiving the item.
All claims and rights of withdrawal regarding the products are waived.
The Falck merchandise shop is managed by Borg & Birgum Danmark A/S.